Croeso i Bawb

An accessibility funding scheme for tourism and hospitality businesses in Wales

Croeso i Bawb is a scheme to support tourism and hospitality businesses create more accessible and inclusive visitor environments.

The funding scheme will fund physical improvements that remove barriers for visitors. These changes can make visits easier for people with a wide range of needs.

The funding scheme encourages businesses to go beyond legal requirements. It supports practical changes that improve access and inclusion.

This funding scheme been created in collaboration with Wales-based not-for-profit PIWS.

Funding will be available for capital projects. These projects must improve access to tourism and hospitality facilities. The aim is to make tourism in Wales welcoming for everyone.

Why accessibility matters

Croeso i Bawb encourages businesses to think about accessibility at every stage of the visitor journey. This includes finding information, making a booking, arriving, enjoying the experience and returning home.

Improving accessibility helps more people enjoy Wales with confidence, including:

disabled visitors,
older people,
families with young children, and
people recovering from illness or injury.

By improving accessibility, businesses can:

Reach new and growing visitor markets
Improve customer satisfaction and loyalty
Enhance their reputation as welcoming and inclusive destinations
Deliver benefits for both visitors and local communities

Discover practical guidance, inspiration and resources to help you create more inclusive experiences and ensure more people can enjoy everything Wales has to offer - Accessible tourism: Creating experiences for everyone | Industry

What could the funding scheme support?
We welcome bold and inventive ideas, as well as simple practical improvements, that can help make visitor experiences more accessible, inclusive and enjoyable for everyone. Examples of potential improvements may include:
Accessible bedrooms and bathrooms
Platform or stair lifts / Improved step-free access
Automatic or widened doorways
Accessible reception and service areas
Enhanced hearing support facilities
Changing Places toilets and associated facilities
Accessible outdoor seating, viewing areas and visitor routes
Enhanced wayfinding through clear, accessible signage, including tactile and high-contrast signage
Quiet or sensory-friendly spaces to support visitors who benefit from a calmer environment
Accessible picnic areas, visitor information points and interpretation features
Adaptations to leisure, activity or visitor experience areas to enable more people to take part and enjoy the experience
Accessible parking and improved routes between parking areas and visitor facilities
Physical improvements that support visitors with visual, hearing, mobility or neurodiverse access requirements
Other capital improvements that remove barriers and create a more inclusive visitor experience
The funding scheme will help businesses make practical, high-quality improvements. These changes will help more people access and enjoy tourism and hospitality experiences across Wales.