Skills, Recruitment and Training Support for Businesses

Jobcentre Plus
Jobcentre Plus can offer businesses help and support with recruiting and hiring people. More information about how they can help your business is available at Jobcentre Plus help for recruiters - GOV.UK (www.gov.uk).

Recruit an Apprentice
To find out how recruiting an apprentice can be good for your business, and what support you get with costs you can visit here.

Skills Gateway
For information and advice on recruitment and training support visit Skills Gateway for Business online portal.

FREE bespoke service for employers: Disabled People’s Employment Champions
The Welsh Government has employed a network of Disabled People’s Employment Champions, supported by Business Wales Disabled People’s Employment Advisors, to provide advice, information and support to employers across Wales.

Any business in Wales interested in increasing the diversity of their workforce and finding out more about the many benefits of and support available for employing disabled people can contact the Champions at: DPEC@gov.wales.
Visit the Business Wales website for more details.

Business Online Support Service (BOSS)
BOSS is here to help you and your employees develop your skills to benefit your business.  It’s free online learning made simple. There are courses available covering

  • Finance
  • IT 
  • Marketing
  • Business Ideas and Business Planning - and many more.

Courses are bilingual, up to date, with unlimited 24/7 access to suit you with live-chat and a phone helpline to support you.  To find out more and watch a short video explaining what it’s about and how it can help you go to https://businesswales.gov.wales/boss/

Flexible Skills Programme for Tourism and Hospitality
Funding is available to support employees of Wales-based tourism and hospitality businesses to attend training courses that are relevant to the sector.  This can include face-to-face, or online training.

The maximum contribution from the Welsh Government is £25,000, with WG contributing 50% of the cost of the training.

There is no requirement to use any particular training company - the applicant may choose any certified training provider. The supported training on this programme must be accredited to a recognised industry standard.

Training that can be supported under this programme includes

  • Covid related activities, including health and safety training
  • Specialist training e.g. Professional Cookery, food and beverage, housekeeping, outdoor instructor/high ropes
  • Leadership and Management
  • Customer Service
  • ICT and Digital Skills
  • Sustainable Tourism

To see if your business is eligible and for more information visit the Flexible Skills website.  

Other support for employers and employees

Well-being
Employers in Wales have long recognised the need to promote and support employee health and well-being including a good work-life balance and healthy lifestyle.

The benefits of addressing the physical, mental and social well-being of employees can lead to:

  • reduced sickness and absence levels
  • increased productivity
  • improved quality of work
  • better staff engagement
  • reduced staff turnover  

Employees who are supported to take ownership of their own well-being have:

  • reduced stress levels
  • more motivation
  • better morale
  • increased job satisfaction
  • a heightened awareness of colleagues’ well-being

The information presented here provides guides, tools and support for you to establish and develop the well-being culture of your business, and to involve employees in the conversation on workplace health. 

Working Wales – support for individuals
This is the Welsh Government’s programme to deliver free, impartial, employability and careers information, advice and guidance to individuals. 

It can help people who 

  • need support to enter employment or looking for work, 
  • have been made redundant, as well as people currently employed, who would like to up-skill.

For more information go to the Working Wales website.  

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